Privacy Policy for Hanh D Brown
Last Updated: [8-1-2024]
1. Introduction
Welcome to Hanh D Brown’s website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you visit our website at HanhDBrown.com. We strive to be transparent about our data handling practices and encourage you to read this policy carefully.
2. Information We Collect
To provide you with the best possible experience and improve our services, we collect various types of information. Here’s a comprehensive breakdown of the data we gather and the methods we use:
a) Information You Provide Directly:
- Name
- Email address
- Messages sent through contact forms
- Any other information you choose to provide
b) Information Collected Automatically:
- IP address
- Browser type and version
- Operating system
- Referral source
- Length of visit, page views, website navigation
- Time zone setting and location
- Other technology on the devices you use to access this website
c) Cookies and Similar Technologies:
We utilize cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies allow us to remember your preferences, understand how you use our site, and tailor our content to better suit your needs. You have the ability to control cookies through your browser settings, but please note that disabling them might affect your experience on our site.
d) Log Files:
Like many other websites, we collect information that your browser sends whenever you visit our site. This log data may include your Internet Protocol (IP) address, browser type and version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information helps us analyze trends, administer the site, track users’ movements around the site, and gather demographic information.
e) Analytics:
We use third-party analytics tools to help us measure traffic and usage trends for our website. These tools collect information sent by your device or our website, including the web pages you visit, add-ons, and other information that assists us in improving our service. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user.
3. How We Use Your Information
We are committed to using your information responsibly and only for legitimate purposes that benefit both our company and our users. Here’s a detailed explanation of how we use the data we collect:
a) To Provide and Improve Our Services:
- Responding to your inquiries and requests promptly and effectively
- Personalizing your experience on our website to better suit your preferences
- Improving our website functionality and user experience based on collected data
- Developing new products, services, features, and functionality
b) Communication:
- Sending updates about our work (only if you’ve explicitly opted in)
- Providing important notices or information about your use of our services
- Sending administrative emails and security alerts
c) Analytics and Site Improvement:
- Analyzing website traffic and user behavior to enhance site performance
- Troubleshooting technical issues to ensure smooth operation of our website
- Conducting data analysis to improve our offerings and understand user needs
- Testing new features and functionality to enhance user experience
d) Legal and Security Purposes:
- Protecting our legal rights and preventing misuse of our services
- Complying with legal obligations and responding to lawful requests from public authorities
- Detecting and preventing fraudulent or malicious activities to ensure the security of our users and our website
- Enforcing our terms of service and other policies
e) Business Purposes:
- Facilitating business asset transactions (e.g., merger or acquisition)
- Managing our everyday business needs, such as administration and improvement of our internal operations
- Conducting research and development to drive innovation in our products and services
f) Marketing and Advertising:
- Delivering targeted advertising based on your preferences and interactions with our site (with your consent where required by law)
- Measuring the effectiveness of our advertising campaigns to optimize our marketing efforts
We want to assure you that we will never use your information for any purpose other than those stated here without first obtaining your explicit consent. Our commitment to your privacy is unwavering, and we strive to be ethical and transparent in all our data handling practices.
4. Specific Features and Technologies
Our website offers various features and utilizes certain technologies to enhance your experience. This section provides more detailed information about how we handle your data in relation to these specific features and technologies.
a) Newsletters:
If you choose to subscribe to our newsletter, we collect your email address and, optionally, your name. We use this information to:
- Send you periodic newsletters containing updates, promotions, and other information
- Analyze the effectiveness of our newsletter campaigns (e.g., open rates, click-through rates)
- Personalize newsletter content based on your interests and interactions with our website You can unsubscribe from our newsletter at any time by clicking the “Unsubscribe” link at the bottom of any newsletter email or by contacting us directly.
b) Digital Subscriptions:
For users who purchase digital subscriptions to our content, we collect additional information such as:
- Billing information (e.g., credit card details, billing address)
- Subscription preferences
- Content access history We use this information to:
- Process your subscription payments
- Provide access to subscription-only content
- Manage your subscription (e.g., send renewal notices, process cancellations)
- Analyze subscriber behavior to improve our content and services Your payment information is securely processed and stored by our trusted third-party payment processors. We do not store complete credit card information on our servers.
c) Advertising Technologies:
We use various advertising technologies on our website to provide you with relevant ads and to analyze the effectiveness of our advertising efforts. These technologies may include:
- Cookies: We use cookies to remember your ad preferences and to serve ads that are more relevant to your interests.
- Pixel tags: These small graphics files allow us and our advertising partners to track the effectiveness of our ads across different platforms.
- Ad identifiers: For mobile apps, we may use advertising identifiers provided by your device’s operating system to serve personalized ads. We work with third-party advertising partners who may use these technologies to collect information about your activities on our website and other sites to provide you with targeted advertising based on your browsing activities and interests. You have the right to opt out of targeted advertising. You can do this by:
- Adjusting your browser settings to refuse cookies
- Using the opt-out mechanisms provided by our advertising partners
- Utilizing the “Do Not Sell or Share My Personal Information” option in your account settings
d) Social Media Features:
Our website includes social media features, such as the Facebook Like button and widgets like the Share button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.
e) Analytics:
We use analytics tools, such as Google Analytics, to help us understand how users engage with our website. These tools may use cookies and similar technologies to collect information about your use of our website. The information generated about your use of our website (including your IP address) may be transmitted to and stored by these service providers on servers in the United States or other countries.
We use this information to:
- Analyze user behavior and improve our website
- Track the effectiveness of our marketing campaigns
- Identify technical issues and optimize website performance You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We are committed to using these features and technologies responsibly and in compliance with applicable data protection laws. If you have any questions or concerns about how we use these technologies, please contact us using the information provided in the “Contact Us” section of this policy.
5. Information Sharing and Disclosure
Protecting your privacy is of utmost importance to us. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, there are certain instances where we may need to share your information:
a) Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers have agreed to keep your information confidential and secure. Some examples of these service providers include:
- Hosting and content delivery networks (CDNs) to serve our website efficiently
- Analytics providers to help us understand user behavior and improve our services
- Email service providers to facilitate our communication with you
- Payment processors to handle transactions securely (if applicable) We ensure that these service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific purposes outlined in our agreements with them.
b) Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This may include:
- Responding to legal process such as a court order or subpoena
- Complying with applicable laws and regulations
- Cooperating with law enforcement investigations
- Protecting our rights, privacy, safety, or property, and/or that of our users or others
c) Business Transfers:
If our company is involved in a merger, acquisition, or sale of all or a portion of our assets, your information might be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
d) With Your Consent:
We may share your information for any other purpose disclosed by us when you provide the information or with your explicit consent. We respect your right to make informed decisions about your personal data and will always seek your permission before sharing your information in ways not covered by this privacy policy.
e) Aggregated or De-identified Data:
We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for various purposes, including data analysis, research, and improving our services.
Our commitment to your privacy extends to these sharing practices, and we take great care to ensure that any third parties who receive your information are bound by privacy standards as rigorous as our own.
6. Your Rights and Choices
We respect your rights regarding your personal information and are committed to providing you with control over your data. You have the following rights:
a) Access:
You can request access to the personal information we have about you. We will provide this information in a structured, commonly used, and machine-readable format.
b) Correction:
If you believe any information we have about you is inaccurate or incomplete, you can ask us to correct or supplement it. We encourage you to keep your personal information up to date.
c) Deletion:
You can request that we delete your personal information, subject to certain exceptions provided by law. For example, we may need to retain certain information for legal or administrative purposes.
d) Opt-out:
You can opt out of receiving marketing communications from us at any time. Each marketing email we send includes an “unsubscribe” link for your convenience.
e) Data Portability:
Where applicable, you can request a copy of your personal information in a structured, commonly used, and machine-readable format, and have this information transmitted to another data controller.
f) Withdraw Consent:
If we’re processing your data based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
g) Object to Processing:
In certain circumstances, you have the right to object to our processing of your personal data. This includes the right to object to processing for direct marketing purposes.
h) Restriction of Processing:
You can request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section. We will respond to your request within a reasonable timeframe, typically within 30 days. We may need to verify your identity before processing your request.
7. Security
Protecting your personal information is our top priority. We implement appropriate technical and organizational measures to safeguard your data against unauthorized or unlawful processing, accidental loss, destruction, or damage. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security due to the inherent risks of Internet transmission and storage.
Our security measures include:
- Encryption: We use industry-standard encryption technologies when collecting or transferring sensitive data.
- Access Control: We limit access to personal information to only those employees, agents, contractors, and other third parties who have a business need to know. They are subject to strict contractual confidentiality obligations.
- Regular Audits: We conduct regular reviews of our information collection, storage, and processing practices to guard against unauthorized access.
- Secure Networks: Our IT systems are protected by firewalls and intrusion detection systems.
- Employee Training: We provide regular training to our employees on privacy and security best practices.
- Incident Response Plan: We have a robust incident response plan in place to address any potential data breaches promptly.
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact information provided in this Privacy Policy.
8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. We are committed to protecting the privacy of children who use the Internet.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
We encourage parents and guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our website without their permission.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide services to you
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations)
When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
10. Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. These linked websites operate independently from us and are not under our control. We are not responsible for their content, security, or privacy practices.
11. Do Not Track Signals
Some web browsers may transmit “Do Not Track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them.
We currently do not take action in response to these signals. However, if a standard for responding is established in the future, we will assess how to respond to these signals at that time.
12. Automated Decision Making
We do not use automated decision-making processes, including profiling, in a way that produces legal effects concerning you or similarly significantly affects you. If we implement such processes in the future, we will provide you with information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.
13. Changes to This Policy
As our services evolve and privacy laws change, we may need to update this Privacy Policy. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.
For significant changes that materially affect your rights or how we use your personal information, we will provide you with prominent notice through the following methods:
- Email Notification: If we have your email address, we will send you an email notifying you of the changes.
- Website Notice: We will post a prominent notice on our website homepage or login page for a reasonable period before the changes take effect.
- In-App Notification: If applicable, we may push a notification through our mobile app.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Changes to This Policy
As our services evolve and privacy laws change, we may need to update this Privacy Policy. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.
For significant changes that materially affect your rights or how we use your personal information, we will provide you with prominent notice through the following methods:
- Email Notification: If we have your email address, we will send you an email notifying you of the changes.
- Website Notice: We will post a prominent notice on our website homepage or login page for a reasonable period before the changes take effect.
- In-App Notification: If applicable, we may push a notification through our mobile app.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your continued use of our website after we publish or send a notice about our changes to this Privacy Policy means that you are consenting to the updated Privacy Policy.
14. International Data Transfers
As we operate primarily in the United States, any information you provide to us will be processed and stored in the U.S. If you are accessing our website from outside the U.S., be aware that your information may be transferred to, stored, and processed in the U.S. where our servers are located and our central database is operated. The data protection and other laws of the U.S. and other countries might not be as comprehensive as those in your country.
By using our services or providing us with any information, you consent to the transfer of information to the U.S. and the use and disclosure of information about you as described in this Privacy Policy.
15. California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:
- The right to know what personal information we collect, use, disclose, and sell about you
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information
- The right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us using the information in the “Contact Us” section.
16. Contact Us
Your trust is important to us, and we’re always here to address any concerns or questions you might have about your privacy. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please don’t hesitate to contact us at:
Email: hanh@hanhbrown.com
We’re committed to working with you to obtain a fair and rapid resolution of any complaints or disputes about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to your local data protection authority.
Thank you for taking the time to read our Privacy Policy. Your privacy matters to us, and we’re dedicated to protecting it while providing you with the best possible experience on our website.
